unhappy customer
Very discussed in the service. Have been trying to get a statement from them from October 2018, My one debt also haven't got any luck in getting statements. How must we pay if we don't get any feedback. Also why must I pay interest from October 2018 if we have been asking for statements.This is very disturbing as I don't know if I'm paying and maybe my account is finish. Every time we ask for statement its in the system and will take 3-5 days. It has been months.
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
25 Sept 2019, 12:41Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply25 Sept 2019, 12:41
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
's updateReviewer Update
03 Oct 2019, 11:40Its been more than a week that Direct Axis team will follow up on this matter. I haven't received one email or phone call regarding this matter. Service is really very bad.
's update03 Oct 2019, 11:40
Reviewer Update
Its been more than a week that Direct Axis team will follow up on this matter. I haven't received one email or phone call regarding this matter. Service is really very bad.