MM
Malebo M
1 reviews | Active since May 2020
06 Oct 2021, 11:27
Unhappy Customer
I app**** for a loan yesterday through Direct Axis which has been approved, I am now trying to cancel that application since I just discovered that my financial situation is changing which will make my ability to pay the loan impossible.... I have been on the phone trying to cancel the application but i keep being transferred from pillar to post.
The money has not yet been paid into my account at the time of writing this review so i cant understand why its such a mission to reverse the application.
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DirectAxis's replyOfficial
06 Oct 2021, 13:36Hello Malebo, Thank you for reaching out to us. Apologies for the unpleasant experience caused by the process of trying to get your loan application cancelled. Our teams are currently dealing with your query and we will continue to monitor your application and keep you posted. We will keep you posted every step of the way. Team DirectAxis
DirectAxis's reply06 Oct 2021, 13:36
Official
Hello Malebo, Thank you for reaching out to us. Apologies for the unpleasant experience caused by the process of trying to get your loan application cancelled. Our teams are currently dealing with your query and we will continue to monitor your application and keep you posted. We will keep you posted every step of the way. Team DirectAxis