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Annelise S
1 reviews | Active since Oct 2021
06 Oct 2021, 11:56
Unhappy Customer
I am currently unemployed and got a loan with Direct Axis. I phoned to make payment arrangements and they agreed but instead they went and deductedthe arranged amount and put through a debit order for the full installment amount. I was promised a refund but every time I phone they drop the phone. Please assist urgently.
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Replies (2)
DirectAxis's replyOfficial
06 Oct 2021, 13:54Hello Annelise, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in trying to make arrangements. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis
DirectAxis's reply06 Oct 2021, 13:54
Official
Hello Annelise, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in trying to make arrangements. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis
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Annelise S's updateReviewer Update
06 Oct 2021, 14:00Thank I will wait on the call.
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Annelise S's update06 Oct 2021, 14:00
Reviewer Update
Thank I will wait on the call.