BP
Bithiah P

1 reviews | Active since Aug 2021

20 Aug 2021, 08:49

Unhappy client

I received sms from money shop stating loan approved directaxis but direct axis says declined. Why am I sent approved loan but not really approved

0
Replies (4)
DirectAxis
DirectAxis's reply20 Aug 2021, 09:43
Official
Hello Bithiah,
 
Thank you for reaching out to us.
 
Please accept our apologies for the inconvenience caused. 
 
We’ll escalate your query to our support team and have them look into the matter.  
 
A consultant will be in touch with you to clear things up.
 
Team DirectAxis

BP
Bithiah P's update23 Aug 2021, 09:46
Reviewer Update
Hi

ID ***
I hope this email finds you well.
I app**** via moneyshop and they confirmed loan approvedPlease confirm the amount as I would like to proceed with application

Please contact me via email ***

Regards
Bithiah

BP
Bithiah P's update23 Aug 2021, 13:50
Reviewer Update
It has been sent to the email provided,
To put ones hopes up is extremely dissappointing as it was for a family emergency.
Please get back to me asap as I would like to know whats happening
BP
Bithiah P's update23 Aug 2021, 16:35
Reviewer Update
What I would really appreciate for the inconvenienced caused is at least consideration regarding a loan as all I needed was R2000 nothing more as it is for family emergency which I can afford to settle