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rico N

1 reviews | Active since Jul 2018

10 Jul 2018, 13:16

unhappy client

I'm currently struggling with a claim that I was advised was going to take 10 days. It has been 4 weeks now and still I dont know when my claim will be finalized?

0
Replies (2)
DirectAxis
DirectAxis's reply10 Jul 2018, 13:26
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply12 Jul 2018, 15:44
Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis

Best regards,