Unfairly angry client 🤬😡🤬

My late father took a loan with DirectAxis many years ago. Since his passing, our family has been under a lot of stress dealing with this matter. What is hurting us the most is the way we are being pressured and threatened regarding the outstanding balance.

We have been told that we could be taken to court and even forced to sell our family home to settle the debt. As a grieving family, this experience has been emotionally overwhelming and frightening.

We understand that companies have procedures to follow, but we believe customers and their families should still be treated with dignity, compassion, and respect during difficult times like these.

We are asking DirectAxis to handle this matter fairly and communicate with us in a humane and professional manner instead of making us feel intimidated. We hope the company can assist us in finding a reasonable and respectful solution.