RM
Robyn M

1 reviews | Active since Feb 2017

11 Oct 2018, 12:18

Unfair marketing

I constantly receive sms adverts from DirectAxis when I am not a customer nor should they have my details for any reason. Then I must spend additional time and money to "OPT Out" of receiving this. This highly unfair as I did not sign up for the sms' in the first place. Please tell me where you received my details from! And remove from your system at no expense to me!

0
Replies (1)
DirectAxis
DirectAxis's reply11 Oct 2018, 12:46
Official

Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis