AS
Aslyne S

1 reviews | Active since May 2023

04 Oct 2023, 21:58

Unfair

These guys are just the worst!!! Besides the huge interest, that we take because of financial emergencies, they have no clue as to how to help their customers when they're having challenges.

They don't know how to listen, it's like you're talking to machines, no feelings.

Prior to COVID-19, I had a second job, part-time, but because it was in the fashion industry, I lost it. I told them, instead for them to restructure the loan payments, the interest has now become more than the debt owed!!!

0
Replies (1)
DirectAxis
DirectAxis's reply05 Oct 2023, 09:57
Official
Hello  Aslyne, 

Thanks for reaching out to us.  

Please accept our humble apologies for the unpleasant experience, we will do our best to ensure that we rebuild and regain your trust.  

We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.  

Team DirectAxis