*********, unsolicited and untruthful SPAM
I received an unsolicited SPAM SMS from DirectAxis, which is a business unit of FirstRand Bank Limited. In it was a link to opt out. I followed the link. It took me to their sales page. Nowhere on the page was there an opt out. In other words, it was intentionally misleading. This is not only *********, it is *******. Sort it out, FirstRand. Fast. Potential investors will think twice when they realise your tacky tactics.
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DirectAxis's replyOfficial
16 Sept 2021, 12:37Hello Jess,
Thanks for reaching out to us.
We understand your frustration and will make sure that you will no longer receive promotions from us. SMSes will stop from next week. Please note that, due to our scheduling process, you may receive one or two SMSes. If you do get these, they'll be the very last.
We will ask our Marketing Team to look into the opt-out link.
If you require our services in future, please don't hesitate to reach out.
Team DirectAxis
Thanks for reaching out to us.
We understand your frustration and will make sure that you will no longer receive promotions from us. SMSes will stop from next week. Please note that, due to our scheduling process, you may receive one or two SMSes. If you do get these, they'll be the very last.
We will ask our Marketing Team to look into the opt-out link.
If you require our services in future, please don't hesitate to reach out.
Team DirectAxis
DirectAxis's reply16 Sept 2021, 12:37
Official
Hello Jess,
Thanks for reaching out to us.
We understand your frustration and will make sure that you will no longer receive promotions from us. SMSes will stop from next week. Please note that, due to our scheduling process, you may receive one or two SMSes. If you do get these, they'll be the very last.
We will ask our Marketing Team to look into the opt-out link.
If you require our services in future, please don't hesitate to reach out.
Team DirectAxis
Thanks for reaching out to us.
We understand your frustration and will make sure that you will no longer receive promotions from us. SMSes will stop from next week. Please note that, due to our scheduling process, you may receive one or two SMSes. If you do get these, they'll be the very last.
We will ask our Marketing Team to look into the opt-out link.
If you require our services in future, please don't hesitate to reach out.
Team DirectAxis