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Ahmed C

1 reviews | Active since Aug 2012

16 Apr 2021, 10:37

********* Settlements

I have taken a loan of R200000 and paid R55366.92 in instalments which only effected R8251.68 of the capital amount. On the 19th March 2021, I was given the settlement amount of R191740.32 which needed to be settled within 5 business days which I have done with 2 payments ie. R185588.40 on the 23rd March and R6151.88 on the 25th March 2021 which makes up the total of R191740.32. Now that I have paid the settlement amount within the stipulated period, I am told that there is still an amount of R1318.93 is still due.

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Replies (2)
DirectAxis
DirectAxis's reply16 Apr 2021, 13:46
Official
Hello Ahmed,  Thank you for reaching out to us.  Please accept our apologies for the inconvenience caused in the process of trying to get your account settled.  The only payment reflecting on your account was made on the 23rd of March 2021. Kindly assist us by sending the proof of payment for the transactions so that we are able to allocate the funds.  Please send this to *** so we can handle the matter urgently.  Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply16 Apr 2021, 13:46
Official
Hello Ahmed,  Thank you for reaching out to us.  Please accept our apologies for the inconvenience caused in the process of trying to get your account settled.  The only payment reflecting on your account was made on the 23rd of March 2021. Kindly assist us by sending the proof of payment for the transactions so that we are able to allocate the funds.  Please send this to *** so we can handle the matter urgently.  Team DirectAxis 

Best regards,