********* business practices

I app**** for a loan online yesterday and was approved however later on in the day I decided against taking up the loan. I sent an email at 12.39 stating that I longer wish to continue with the application and it must be canceled immediately. This email was sent to the My Offers email address. The monies are now reflecting in my bank account today and I called and spoke to Amanda Mjekula who advised me that I cannot repay the loan but will have to apply for a settlement figure after 5 working days. This is so ********* as per the national credit act and consumer protection act I have the right to cancel this loan with no additional costs as it is only 24 hours later. Her argument been that I took up the offer at 12.21 online.in a space of 18 minutes could this app not have been canceled. I am now forced to commit to this loan even though I did send an email twice stating loan to be canceled. I will not want to have any further dealings with this company if this is the way they conduct themselves