KE
Khalid E

1 reviews | Active since Feb 2012

01 Nov 2017, 20:04

********* business practice

first time client wnting to take a loan to consolidate my accounts. yesterday I went through all the documentation and was not successfull for amount I wnted but they offered me an alternative. I fi ally spoke to an agent, abongile, and she confirmed everythng was successfull and that its all done and 24 to 48 hrs I will have the cash. today im called and im told a different story and was offered less than what they initially offered. thats extremely poor since I already accepted the deal and it was done.bad for first time experiance.

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Replies (2)
DirectAxis
DirectAxis's reply02 Nov 2017, 08:33
Official

Hello, thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply03 Nov 2017, 11:33
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Team DirectAxis