AB
Alida B
1 reviews | Active since Mar 2015
01 Jun 2021, 21:20
Unauthorized debits
Loan was paid up in January but they still debit 2 amounts ea month. Don't come back to us about our query. Been 3 weeks now
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DirectAxis's replyOfficial
02 Jun 2021, 09:19Hello Alida, Thank you for reaching out to us. We're pleased to confirm that your account is closed. There are no active debit orders. You are welcome to send us a copy of your bank statement that shows the debit orders so we can have a look at it. Please send this to *** and we will have our teams investigate. Team DirectAxis
DirectAxis's reply02 Jun 2021, 09:19
Official
Hello Alida, Thank you for reaching out to us. We're pleased to confirm that your account is closed. There are no active debit orders. You are welcome to send us a copy of your bank statement that shows the debit orders so we can have a look at it. Please send this to *** and we will have our teams investigate. Team DirectAxis