MG
Maricha G
1 reviews | Active since Oct 2018
03 May 2021, 15:18
Unauthorized Debit Orders
Unauthorized debit orders with unknown debit orders. Stayed on the line with them for 45 min and no one was able to assist me. Sort out your accounts!
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DirectAxis's replyOfficial
03 May 2021, 17:01Hello Maricha, Thank you for reaching out to us. We want to apologise for your experience. It’s not our usual standard of service and we understand how frustrating this delay must be. We have escalated the matter to our Claims Team and a consultant will be in contact with you. Team DirectAxis
DirectAxis's reply03 May 2021, 17:01
Official
Hello Maricha, Thank you for reaching out to us. We want to apologise for your experience. It’s not our usual standard of service and we understand how frustrating this delay must be. We have escalated the matter to our Claims Team and a consultant will be in contact with you. Team DirectAxis