WS
Wayne S
1 reviews | Active since Aug 2012
05 Sept 2018, 10:23
Unauthorised marketing
So today a on checking my post box at home I get 2 letters from directaxis.
Question to directaxis is where the hell did you get my physical postal address? I have not updated my address with anyone regarding my physical address.
I want answers and proof as to where you obtained my address from and how did you obtain my address and if you refuse to answer my question or fail to answer to my satisfaction then you leave me with no choice but to take legal action against you.
Another question is how did you obtain any of my details ie phone number, address, id number, etc as I have never given you any permission to contact me on any platform or in any way.
I want answeres and proof and I want answers and proof immediately and failing to answer and provide proof to me you know what will happen.
You have until close of business of 6th of September 2018. Don't thing of contacting me after hours cause that will surely **** me off further.
Helpful (0)
Replies (7)0
Replies (7)
DirectAxis's replyOfficial
05 Sept 2018, 11:07Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We have escalated the matter to our Marketing Team. Team DirectAxis
Best regards,
DirectAxis's reply05 Sept 2018, 11:07
Official
Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We have escalated the matter to our Marketing Team. Team DirectAxis
Best regards,
WS
Wayne S's updateReviewer Update
05 Sept 2018, 11:21You have not answered my questions I have asked and you have not provided proof so obviously you don't think I will follow through with what I have said.
Thanks but your answer is unsatisfactory and further steps will be taken.
WS
Wayne S's update05 Sept 2018, 11:21
Reviewer Update
You have not answered my questions I have asked and you have not provided proof so obviously you don't think I will follow through with what I have said.
Thanks but your answer is unsatisfactory and further steps will be taken.
DirectAxis's replyOfficial
05 Sept 2018, 12:03We have escalated the matter to our Marketing Team and it's being investigated, we'll revert back to you with an outcome.
Best regards,
DirectAxis's reply05 Sept 2018, 12:03
Official
We have escalated the matter to our Marketing Team and it's being investigated, we'll revert back to you with an outcome.
Best regards,
DirectAxis's replyOfficial
06 Sept 2018, 14:46We’ve processed your request to be unsubscribed after sourcing your details from XDS Tranche and have put all the necessary measures in place to ensure you’ll no longer receive marketing communication from us.
Best regards,
DirectAxis's reply06 Sept 2018, 14:46
Official
We’ve processed your request to be unsubscribed after sourcing your details from XDS Tranche and have put all the necessary measures in place to ensure you’ll no longer receive marketing communication from us.
Best regards,
DirectAxis's replyOfficial
06 Sept 2018, 14:48We’ve processed your request to be unsubscribed after sourcing your details from XDS Tranche and have put all the necessary measures in place to ensure you’ll no longer receive marketing communication from us.
Best regards,
DirectAxis's reply06 Sept 2018, 14:48
Official
We’ve processed your request to be unsubscribed after sourcing your details from XDS Tranche and have put all the necessary measures in place to ensure you’ll no longer receive marketing communication from us.
Best regards,
DirectAxis's replyOfficial
13 Sept 2018, 12:49We are able to confirm the matter has been resolved.
Best regards,
DirectAxis's reply13 Sept 2018, 12:49
Official
We are able to confirm the matter has been resolved.
Best regards,
WS
Wayne S's updateReviewer Update
16 Sept 2018, 14:26You have not resolved nothing. You have not given me information which I have a right to request and you are obligated to fernish when I request such information. Final request, where did you get my personal information from and how did you obtain it.
WS
Wayne S's update16 Sept 2018, 14:26
Reviewer Update
You have not resolved nothing. You have not given me information which I have a right to request and you are obligated to fernish when I request such information. Final request, where did you get my personal information from and how did you obtain it.