1 reviews | Active since Oct 2016
Unauthorised debit order!!!!!!
<p>Because Monday is a holiday, direct axis debited me today which is the 29th!!! This is my food money for my children. I bought R12 vodacom airtime to call them today to have it sorted and they made me hang on for more than 10 minutes wasting all my airtime!!! This is NOT professional business direct axis. You cannot just change a clients debit order date and not answer your telephone calls. Totally disappointed for a client who has paid you timeously for 4 years!!! </p>
Hello, thanks for letting us know. We're looking into this and will be in touch with you via private reply as soon as we've gathered more information. Team DirectAxis
Best regards,
Hello, thanks for letting us know. We're looking into this and will be in touch with you via private reply as soon as we've gathered more information. Team DirectAxis
Best regards,
Hello. Please refer to the following extract from your Agreement Letter: "Deductions will be made on the 1st day of each month, or on the last business day preceding this date where this falls on a weekend or public holiday." We trust that you will find this in order. Team DirectAxis
Best regards,
Hello. Please refer to the following extract from your Agreement Letter: "Deductions will be made on the 1st day of each month, or on the last business day preceding this date where this falls on a weekend or public holiday." We trust that you will find this in order. Team DirectAxis
Best regards,
Hello. Please advise us if you are comfortable with our feedback. Team DirectAxis
Best regards,
Hello. Please advise us if you are comfortable with our feedback. Team DirectAxis
Best regards,
Hello. Please feel free to email *** should you require any further assistance from us. Team DirectAxis
Best regards,
Hello. Please feel free to email *** should you require any further assistance from us. Team DirectAxis
Best regards,