SN
Siphumelele N
1 reviews | Active since May 2015
25 May 2015, 13:45
Unacceptable time Holding on the line
Ive been on the phone waiting for a consultant to assist me for the past 40 minutes and I`m still waiting as we speak.<br> Clients are using their airtime to contact you which is non refundable or reimburst after almost waiting an hour \For the next available Consultant"yet i called to enquire on a simple thing. This is really unacceptable guys!!!"""
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
25 May 2015, 13:49Hello Phubear01,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply25 May 2015, 13:49
Official
Hello Phubear01,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team