IJvR
Ian Janse van Rensburg

1 reviews | Active since Mar 2016

01 Nov 2019, 08:44

Un-Authorized Debit

DirectAxis has been deducting from my account. All calls made to get an understanding as to why has been met with no response.

There is no email address to log a complaint, you have to phone them and it gives you a message our office hours is from 8am to 8pm. but does not matter what time you phone, it never works.

0
Replies (2)
DirectAxis
DirectAxis's reply01 Nov 2019, 10:37
Official
 Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis 
DirectAxis
DirectAxis's reply06 Nov 2019, 08:32
Official
We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.