UDU giving me a bad name even though i pay via debit order
UDU a division of direct axis. I have been handed to MBD for non payment which is impossible because UDU takes their money every month via debit order, spoke to someone in the call center they said they accidentally handed me over and it can take up to 4 months to resolve this issue. your mistake is reflecting badly on MY credit record. if it isnt sorted out by the end of the month i will give you a reason to hand me over. i WILL stop payment.
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DirectAxis's replyOfficial
18 Jun 2019, 10:37Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply18 Jun 2019, 10:37
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
's updateReviewer Update
20 Jun 2019, 10:40why have i heard nothing back with this matter!!!
's update20 Jun 2019, 10:40
Reviewer Update
why have i heard nothing back with this matter!!!
's updateReviewer Update
01 Mar 2020, 13:53in August 2017 i opened a loan with UDU, i found out recently that MBD has Bought all of UDUs loan clients. i have paid my account every month with out default as it was on a debt order. come the last 2 months i have been EFTing the money i owe again , on time and without fail. MBD still takes it upon themselfs to call me 5-7 times a day message me 3 times a day to "remind me" to settle this account.. they harass me daily and now have turned to phoning myt work place when i refuse to answer my phone, the call center staff are Rude and threatening. i have never defaulted a single payment but am now shown as a bad payer on my credit record . im now paying legal fees to which i never agreed as i have NEVER defaulted not to UDU and now not to MBD. please stop harassing me every day. if i had the money to settle that account to just get rid of you i would have done it in the first place. your harassment and rude staff are pushing me to the point where being black listed will at least give reason to be harassed. i keep telling your staff i get paid between the 1st and 7th of every month but they dont seem to understand this fact, i have tried speaking slower and it still doesnt seem to make sense. im over this ******** entity MBD attorneys. either leave me alone and receive you money monthly - or harrass me and il withhold the money. next i will NOT be paying your legal fees only the Debt that was perscribed to me by UDU. your leagal fees are your own responsability. In total between the 7 jan - 7 feb i received 120 calls with regards to an already paid account
according to the contract i signed with UDu my last payment will be july 2021. that will be my last payment to MBD as i never signed any contract with them to authorize any other fees.
according to the contract i signed with UDu my last payment will be july 2021. that will be my last payment to MBD as i never signed any contract with them to authorize any other fees.
's update01 Mar 2020, 13:53
Reviewer Update
in August 2017 i opened a loan with UDU, i found out recently that MBD has Bought all of UDUs loan clients. i have paid my account every month with out default as it was on a debt order. come the last 2 months i have been EFTing the money i owe again , on time and without fail. MBD still takes it upon themselfs to call me 5-7 times a day message me 3 times a day to "remind me" to settle this account.. they harass me daily and now have turned to phoning myt work place when i refuse to answer my phone, the call center staff are Rude and threatening. i have never defaulted a single payment but am now shown as a bad payer on my credit record . im now paying legal fees to which i never agreed as i have NEVER defaulted not to UDU and now not to MBD. please stop harassing me every day. if i had the money to settle that account to just get rid of you i would have done it in the first place. your harassment and rude staff are pushing me to the point where being black listed will at least give reason to be harassed. i keep telling your staff i get paid between the 1st and 7th of every month but they dont seem to understand this fact, i have tried speaking slower and it still doesnt seem to make sense. im over this ******** entity MBD attorneys. either leave me alone and receive you money monthly - or harrass me and il withhold the money. next i will NOT be paying your legal fees only the Debt that was perscribed to me by UDU. your leagal fees are your own responsability. In total between the 7 jan - 7 feb i received 120 calls with regards to an already paid account
according to the contract i signed with UDu my last payment will be july 2021. that will be my last payment to MBD as i never signed any contract with them to authorize any other fees.
according to the contract i signed with UDu my last payment will be july 2021. that will be my last payment to MBD as i never signed any contract with them to authorize any other fees.