BG
Bongani G
1 reviews | Active since May 2021
14 Oct 2021, 17:25
train your staff
I need to settle an account and have been calling and seems no one knows what's going on. ore than half the time, the call gets dropped. when they do pick up you struggle to hear them not sure if their phone sets work properly. who do I contact to settle an account? The company was very helpful when I needed them now I need to settle the account.
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DirectAxis's replyOfficial
15 Oct 2021, 08:47Hello Bongani, Thanks for reaching out to us. We apologise for the inconvenience caused while trying to obtain a settlement letter. We understand your frustration and we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply15 Oct 2021, 08:47
Official
Hello Bongani, Thanks for reaching out to us. We apologise for the inconvenience caused while trying to obtain a settlement letter. We understand your frustration and we are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis