LE
Louis E
1 reviews | Active since Dec 2015
16 Dec 2021, 06:20
Too greedy!
Deducted a payment before salary was paid in, now I'm out of funds and stranded in Mossel Bay and have to find cash somewhere to finish my holiday.
Helpful (0)
Replies (4)0
Replies (4)
DirectAxis's replyOfficial
17 Dec 2021, 09:21Hello Louis, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused. Communication was sent out to indicate the early debit for December. We've escalated your query to our Accounts Support Team and a consultant will be in touch with you. Team DirectAxis
Best regards,
DirectAxis's reply17 Dec 2021, 09:21
Official
Hello Louis, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused. Communication was sent out to indicate the early debit for December. We've escalated your query to our Accounts Support Team and a consultant will be in touch with you. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
17 Dec 2021, 15:50Hello Louis,
We're pleased that Madeneyah has been in touch with you, but if you require further assistance, please let us know.
Team DirectAxis
We're pleased that Madeneyah has been in touch with you, but if you require further assistance, please let us know.
Team DirectAxis
Best regards,
DirectAxis's reply17 Dec 2021, 15:50
Official
Hello Louis,
We're pleased that Madeneyah has been in touch with you, but if you require further assistance, please let us know.
Team DirectAxis
We're pleased that Madeneyah has been in touch with you, but if you require further assistance, please let us know.
Team DirectAxis
Best regards,
LE
Louis E's updateReviewer Update
17 Dec 2021, 16:15Thank you for responding to my review and for offering to refund the debit order. That speaks volumes in itself, especially since you were willing to assist a client in a moment of confusion. Regards, Louis
LE
Louis E's update17 Dec 2021, 16:15
Reviewer Update
Thank you for responding to my review and for offering to refund the debit order. That speaks volumes in itself, especially since you were willing to assist a client in a moment of confusion. Regards, Louis
DirectAxis's replyOfficial
17 Dec 2021, 16:43Hello Louis,
It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it.
Team DirectAxis
It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it.
Team DirectAxis
Best regards,
DirectAxis's reply17 Dec 2021, 16:43
Official
Hello Louis,
It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it.
Team DirectAxis
It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it.
Team DirectAxis
Best regards,