MC
Monita C

1 reviews | Active since Mar 2013

31 Aug 2018, 06:36

This **** service from Directaxis has to stop

Can this nonsense stop!

I sent a message on this site a few days ago and now month end you are doing the very exact **** you did last month. Why the hell are you debiting my account double and the. You have not taken the payment I made towards the arrears amount, AS Per Arrangement You stupid people deposited back into my account and you still havent called me about it! Which was an escalated matter!

I want to be contacted by the very most senior person at Directaxis immediately! This **** cannot continue!

0
Replies (2)
DirectAxis
DirectAxis's reply31 Aug 2018, 08:54
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis

DirectAxis
DirectAxis's reply05 Sept 2018, 14:17
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis