CP
Claire P

1 reviews | Active since Oct 2015

14 Oct 2019, 09:04

*******

At the end of September, Direct Axis incorrectly debited my account with R1100 instead of R110. I was contacted by Siphokozi on 2 October, apologising and asking for my banking details to refund me my R990. Despite numerous complaints, 2 reviews on Hello Peter, I have yet to receive a penny back from DirectAxis. I am down R990 and they REFUSE to refund me. They are quick to take your money though. Please stay away from this firm of legalised *******. Just look at the reviews on here and it’s surprising they are still in business. I can see I will NEVER get my money back. There is just lip service. No one takes 2 weeks to refund money. They will reply to this review stating they will look into it, and that is where it ends. *******!

0
Replies (1)
DirectAxis
DirectAxis's reply14 Oct 2019, 09:17
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis