1 reviews | Active since Jul 2013
They'd rather talk about food
I called the collections department of direct axis the 13th of february 2018 at 13:21 and instead of helping me sort out the billing on my account. The call centre lady was talking about fish oil and i dont know what else with someone in the background. Im shouting helo helo the whole time. But she doesnt hear me. Now this was an important call about double installments being taken from my account. Now i have to usey airtime again to sort it out. Bad service.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
We are able to confirm that a consultant has since been in touch and that your account has been handed outsourced to Hammond Pole their contact details are *** . Please contact them directly for any queries pertaining to your account.
We are able to confirm that a consultant has since been in touch and that your account has been handed outsourced to Hammond Pole their contact details are *** . Please contact them directly for any queries pertaining to your account.