1 reviews | Active since Jul 2017
They offered me a loan, made me wait 2 weeks, then declined
<p>I urgently need a loan for a family emergency. My credit record is good, I earn a decent salary, dont have much expenses as I live with my fiance who pays everything.</p> <p>The contention was that I changed employers from freelance to permanent 2 months ago, even though I have had a contant income. I also changed my bank when joining the new firm.</p> <p>When I submitted documents, I sent more than I should have:</p> <p>Sent 5 months bank statements (2 months of the new bank account and 4 months of the old bank account with a duplicate of June for both accounts).</p> <p>I also sent proof of income in a salary slip, as well as an employment contract stating what my salary is and that I am permenantly employed.</p> <p>I first was told that my proof of residence, which was a letter posted to me from Discovery Health was not good enough because it didnt show my policy number, then seconds after telling the lady from DirectAxis that I will send another account, I got an sms to say that my loan was declined.</p> <p>I phoned back and they told me that I was declined because the validators did not like the fact that my income was not the same for 3 months. The worst is that I was told that I cannot apply again with DirectAxis for 6 months.</p> <p>So here I am, good credit record, and earn lots of money, and have proven that I have a stable job with payslips from the past 2 months and 5 months of income, and yet I got declined!</p> <p> </p> <p>Worst is that this was genuinely an emergency, and now with all the time that DirectAxis have wasted of mine, I dont know how I am going to get another loan so urgently.</p> <p> </p> <p>It would be really nice if DirectAxis would relook at my application and see that I am good for the loan and help me.</p>
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis
