They can't manage their SMS unsubscribes, but they want you to trust them with loans? LOL

I continue to receive disrupting and irritating SMSs from DirectAxis, after being assured twice that I have been unsubscribed. The first time was in August last year and second time was last month in April. I then received another SMS yesterday, so I'm obviously still subscribed. The SMSs are not even addressed to me, but to a Mr. Pillay. This is very unprofessional and ******* for a financial services company. It is getting to the point where I am considering legal action.