MC
Monita C

1 reviews | Active since Mar 2013

06 Jan 2018, 12:38

Terrible service

I don't know what is wrong with these Directaxis people. They have been getting their debit orders continuously wit no hassle and ever since I have had dates changed, I am having issues on my side with debit orders. Now there are arrears amounts of which there are clear recorded phonecalls of agreements in place. I also indicated in March after those amounts, any amounts outstanding on arrears will be settled.

What is difficult to understand about that! Now I must be hassled with numerous calls today, even up to ten calls repeating the same damn thing!

No ways! This is unacceptable! Who do you think you people are! Are you bored or doing it on purpose!

I am sick of your pathetic service!

0
Replies (1)
DirectAxis
DirectAxis's reply08 Jan 2018, 09:04
Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,