LO
Lyle O
1 reviews | Active since Jun 2023
22 Jun 2023, 11:32
Terrible Service
Terrible Service!! I can't even close an account in peace. I sent an email to the complaints department but I don't think the business takes complaints seriously.
Extremely poor!!
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
22 Jun 2023, 12:21Hello Lyle,
Thanks for getting in touch.
Thank you for the settlement payment.
The closure process takes up to 10 business days for the account to be closed which is a standard banking procedure.
A paid-up letter is then drafted and sent to you systematically.
Team DirectAxis
Thanks for getting in touch.
Thank you for the settlement payment.
The closure process takes up to 10 business days for the account to be closed which is a standard banking procedure.
A paid-up letter is then drafted and sent to you systematically.
Team DirectAxis
DirectAxis's reply22 Jun 2023, 12:21
Official
Hello Lyle,
Thanks for getting in touch.
Thank you for the settlement payment.
The closure process takes up to 10 business days for the account to be closed which is a standard banking procedure.
A paid-up letter is then drafted and sent to you systematically.
Team DirectAxis
Thanks for getting in touch.
Thank you for the settlement payment.
The closure process takes up to 10 business days for the account to be closed which is a standard banking procedure.
A paid-up letter is then drafted and sent to you systematically.
Team DirectAxis
LO
Lyle O's updateReviewer Update
22 Jun 2023, 12:40Standard processes for direct Axis which is not shared by other institutions. I spoke to 3 consultants and each have dropped my call.
I received no confirmation that funds were received and in order.
You guys have extremely poor service.
You do not take complaints seriously.
I received no confirmation that funds were received and in order.
You guys have extremely poor service.
You do not take complaints seriously.
LO
Lyle O's update22 Jun 2023, 12:40
Reviewer Update
Standard processes for direct Axis which is not shared by other institutions. I spoke to 3 consultants and each have dropped my call.
I received no confirmation that funds were received and in order.
You guys have extremely poor service.
You do not take complaints seriously.
I received no confirmation that funds were received and in order.
You guys have extremely poor service.
You do not take complaints seriously.