AM
Annah M
1 reviews | Active since Dec 2020
01 May 2021, 08:03
Terrible customer service from DirectAxis!!!
Zero customer service from Direct Axis, I have been trying to settle my account since October 2020, they don't answer the phone and when they eventually do, you are shifted from pillar to post. When you do eventually get to the right person they promise to send you your settlement balance, but the email never comes!!!!! Yet they have the nerve to call you and offer more credit. What a horrible company, they just don't care.
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DirectAxis's replyOfficial
03 May 2021, 11:40Hello Annah, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We have emailed you a settlement letter to the address provided. Team DirectAxis
Best regards,
DirectAxis's reply03 May 2021, 11:40
Official
Hello Annah, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We have emailed you a settlement letter to the address provided. Team DirectAxis
Best regards,