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Wendy R
1 reviews | Active since Jul 2020
26 Nov 2021, 08:54
Terrible customer service
I have never received such terrible customer service. All i have requested is a paid up letter for my personal loan with them and i have not received it yet, its about a month now. I have sent countless emails even to their complaints department.
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Replies (2)
DirectAxis's replyOfficial
26 Nov 2021, 11:00Hello Wendy, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get a paid-up letter from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply26 Nov 2021, 11:00
Official
Hello Wendy, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get a paid-up letter from us. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
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Wendy R's updateReviewer Update
26 Nov 2021, 12:58Thank you. I would really appreciate that because that is all i want from you guys.
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Wendy R's update26 Nov 2021, 12:58
Reviewer Update
Thank you. I would really appreciate that because that is all i want from you guys.