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elizabeth E
1 reviews | Active since Aug 2013
24 Apr 2015, 10:30
Taking debit order to early
Im Sick and tired of direct axis taking there debit order out my account before the authorized date. I DON'T GET PAID ON THE 24th OF A MONTH!!! then i have my bank calling me to say that i must now make immediate payment into my cheque account as it has gone INTO negative to protect my credit rating. not only do i now i have no money to eat and the few hundred rand in my purse had to get deposit into the account i also had to miss work to go deposit money. THIS IS BREACH OF CONTRACT FROM DIRECT AXIS. contractual date is the 25th of every month. UNACCEPTABLE
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Replies (1)DirectAxis's replyOfficial
24 Apr 2015, 10:35Hello lizzy00,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply24 Apr 2015, 10:35
Official
Hello lizzy00,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,
