DK
Derrick K
1 reviews | Active since Dec 2018
12 Mar 2026, 08:33
Suspect loan company
Applicaion made telephonically, emailed my docs, got SMS with link saying it's approved. Went to link, it opened Wesbank page to start application and nothing happens. Now I can't get to the landing page of that url...something fishy going on..and they linked to Wesbank, DirectAxis as per their model.
Helpful (0)
Replies (3)0
Replies (3)DirectAxis's replyOfficial
12 Mar 2026, 09:01Good day Mr Derrick Kassen
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply12 Mar 2026, 09:01
Official
Good day Mr Derrick Kassen
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team, and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DK
Derrick K's updateReviewer Update
12 Mar 2026, 09:48Thank you - do you guys deal with cashpowerloans?
DK
Derrick K's update12 Mar 2026, 09:48
Reviewer Update
Thank you - do you guys deal with cashpowerloans?
DirectAxis's replyOfficial
19 Mar 2026, 11:12Good day Mr Derrick Kassen
Thank you for your response.
We have escalated your concerns to the relevant department for assistance.
Team DirectAxis
Thank you for your response.
We have escalated your concerns to the relevant department for assistance.
Team DirectAxis
Best regards,
DirectAxis's reply19 Mar 2026, 11:12
Official
Good day Mr Derrick Kassen
Thank you for your response.
We have escalated your concerns to the relevant department for assistance.
Team DirectAxis
Thank you for your response.
We have escalated your concerns to the relevant department for assistance.
Team DirectAxis
Best regards,
