NM
Nadia M

1 reviews | Active since Mar 2018

14 Jul 2021, 09:52

Super bad customer service

What a bulll**** company!!!!! Always quick do dump you in debt, but absolute NO customer service. All we want is a paid up letter, but apparently that is too much to ask. This unacceptable. No consultant can assist because they do not have access??? how????

0
Replies (1)
DirectAxis
DirectAxis's reply14 Jul 2021, 11:52
Official
Hello Nadia,  Thank you for reaching out to us.  Please accept our humble apologies for any inconvenience caused  in the process of trying to get a paid-up letter from us.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis