1 reviews | Active since Oct 2013
Stupid staff that lies
<p>on the 28 February 2017 i settled my direct axis account ********** 5553. On the 22 March 2017 i received am email from Mona that works at Direct Axis notifying me that the payment was received and that the account will be closed and ITC will be update. Today i check my profile on transunion and the system says i still owe money to Direct Axis. I sent an email to Mona and she hasnt responded to me yet.</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
you are not prioritizing this query. what are you investigating? Just do your job and stop wasting my time.
you are not prioritizing this query. what are you investigating? Just do your job and stop wasting my time.
We are able to confirm you have been made aware of the turn around time for this query to be resolved via email from our Accounts Department and will keep you updated until the matter is resolved.
We are able to confirm you have been made aware of the turn around time for this query to be resolved via email from our Accounts Department and will keep you updated until the matter is resolved.
Hello, we are able to confirm that all Credit Bureaus were updated. Team DirectAxis
Hello, we are able to confirm that all Credit Bureaus were updated. Team DirectAxis