VM
Vinolia M
1 reviews | Active since Jun 2014
19 Jul 2018, 14:34
Stressed because harassment
Hello, can I please get your help. For the past three months I've been harassed by Direct axis, I've been receiving three or more calls daily from direct axis looking for a Miss Mayisha, I've been telling them I don't know that person and that its a wrong number but they still keep calling. Now I'm receiving sms demanding I pay, yesterday after receiving a sms I called them and spoke to Thembekile. I explained the matter to her, she said she'll remove my number as maybe the Mrs Mayisha submitted a wrong number or missed one digit of her number. But still I woke up to 7 voice messages and a sms from them again, this is really stressful because I never had any business with direct axis and they have no right to harass me like this.
Helpful (0)
Replies (5)0
Replies (5)
DirectAxis's replyOfficial
19 Jul 2018, 14:59Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. Team DirectAxis
Best regards,
DirectAxis's reply19 Jul 2018, 14:59
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
03 Aug 2018, 08:43Just an update, we has done several checks on our end. The contact number in question is only related to your own account. There is also no record of your number being contact from DirectAxis.
Best regards,
DirectAxis's reply03 Aug 2018, 08:43
Official
Just an update, we has done several checks on our end. The contact number in question is only related to your own account. There is also no record of your number being contact from DirectAxis.
Best regards,
DirectAxis's replyOfficial
07 Aug 2018, 11:04Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
DirectAxis's reply07 Aug 2018, 11:04
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
VM
Vinolia M's updateReviewer Update
28 Aug 2018, 05:54Thank u hellopeter, the matter is solved. I'm no longer receiving calls nor sms's, you are a life saver. Continue helping others, Your doing good
VM
Vinolia M's update28 Aug 2018, 05:54
Reviewer Update
Thank u hellopeter, the matter is solved. I'm no longer receiving calls nor sms's, you are a life saver. Continue helping others, Your doing good
DirectAxis's replyOfficial
28 Aug 2018, 10:28You are welcome.
Best regards,
DirectAxis's reply28 Aug 2018, 10:28
Official
You are welcome.
Best regards,