GF
Gerrit F

1 reviews | Active since Apr 2013

13 Oct 2015, 16:31

Stop with the spam sms and letters

Stop sending me spam messages and spam letters.<br> <br> With regards to the letter:<br> You indicate the ease of loan application by just sending an sms with the applicant ID nr as well as stating that the entire process can be completed electronically or telephonically. That letter of your's is placed in the same post box where other mail containing my ID no is placed. Its as if your inviting people to commit *****.<br> <br> If you want to advertise that's fine. I understand the need for marketing. But don't target people specifically and create an opportunity for ***** to be committed in their name. And remove me from your distribution list.<br> <br> If these adverti*****ts do not cease immediately I am going to lodge a complaint with the Advertising Standards Authority.

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Replies (1)
DirectAxis
DirectAxis's reply13 Oct 2015, 16:41
Official
Hello G123,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team