SS
Shaun S

1 reviews | Active since Mar 2009

06 Nov 2019, 12:34

STOP SENDING US POST! I’ve asked before. Listen this time!

Well, as expected DirectAxis doesn’t listen. Firstly, we are not even customers of yours and you are harassing us! I have asked before for you guys to take my wife off your physical mail / postal list (I’m continuously getting post from you guys and it is a massive waste of paper!) and last time I complained on HelloPeter, you said you would remove her. BUT, you don’t even know who she is! So of course, I knew that was a blatant lie. Contact me via the number I have saved here and please remove her from your database. We will NEVER take out a loan with you and your predatory practices. I have placed a reminder on my phone now and will continue to post a bad HelloPeter complaint for DirectAxis EVERY 5 days, until you stop sending her post. So sick of having to run after useless businesses like this. Do your job and stop spamming people with your post as well as ****ing trees. If you reply here saying you will do it, without actually doing so, I will be setting up a social media campaign as well, to let everyone know that your replies here are simply to save face and worth nothing. STOP SENDING US POST! If I see another DirectAxis letter in my postbox, I’m going to lose it. We are not, and never will be a customer of yours, so leave us alone!

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Replies (2)
DirectAxis
DirectAxis's reply06 Nov 2019, 13:17
Official
Hello, apologies, this isn't the experience we aim to provide.  We will have your wife removed with the details to our disposal.  Team DirectAxis  
DirectAxis
DirectAxis's reply06 Nov 2019, 16:10
Official
Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week.  Team DirectAxis