DJvV
Desiree Janse van Vuuren
1 reviews | Active since Dec 2011
06 Oct 2020, 08:24
Stole my money
I bank with FNB and I accidentally transferred funds into my loan account instead of my savings account. I tried phoning since last week, and all I get is "we cant take your calls right now" I have emailed them the proof of the transfer. And as of today I have had no call back or no email back. To me it feels they will keep the money to themselves, which to me it is *****ing.......
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
06 Oct 2020, 10:03Hello Desiree Janse, Thanks for reaching out to us. We will escalate the matter to our support team to get your query resolved. One of our consultants will contact you as soon as possible. Team DirectAxis
DirectAxis's reply06 Oct 2020, 10:03
Official
Hello Desiree Janse, Thanks for reaching out to us. We will escalate the matter to our support team to get your query resolved. One of our consultants will contact you as soon as possible. Team DirectAxis
DJvV
Desiree Janse van Vuuren's updateReviewer Update
08 Oct 2020, 08:56And I am still waiting for someone to phone me. I tried phoning again this morning, and all I get "sorry, we cant take your call at this moment". It has been the same message since the 28th September. I am going to consult with a lawyer about this as I am loosing the interest on the money, which you are not giving back to me.
DJvV
Desiree Janse van Vuuren's update08 Oct 2020, 08:56
Reviewer Update
And I am still waiting for someone to phone me. I tried phoning again this morning, and all I get "sorry, we cant take your call at this moment". It has been the same message since the 28th September. I am going to consult with a lawyer about this as I am loosing the interest on the money, which you are not giving back to me.