MM
Mandisa M

1 reviews | Active since Feb 2015

12 Jan 2016, 16:46

Still waiting for the settlement letter

I am still waiting for the settlement letter , I have called for more than 4 times now and I still haven't received the letter . I just want to pay you and close my account , can someone please send me this letter by the end of business tomorrow , I can't go another week with this account can I please pay you and close this account please.

0
Replies (1)
DirectAxis
DirectAxis's reply12 Jan 2016, 16:54
Official
Hello Mandy222,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team