1 reviews | Active since May 2016
Still waiting for the account to be closed
<p>My direct aixis loan was settled on the 8 December 2016, the payment appears on the FNB online banking, proof of payment has been sent twice, why is this account still open? The account was paid in full for a reason, the money is showing, please just close the account, I am not asking for a kidney..... Just for Direct Axis to close the account. I can not believe it take 11 days to close the account. This is pathetic service </p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!