LM
Lauretta M

1 reviews | Active since Dec 2014

09 Dec 2019, 20:55

Still waiting for feedback

Urgently need assistance with settlement letter, have been requesting since September and am being sent from pillar to post, my bond application is dependent on this. Would like someone to attend to my query urgently - they are proving to be very *********** and they don't care about their customers, my name is Michael Mkhwa**** ***

0
Replies (3)
DirectAxis
DirectAxis's reply10 Dec 2019, 08:27
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis 
DirectAxis
DirectAxis's reply12 Dec 2019, 12:02
Official
We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.
LM
Lauretta M's update12 Dec 2019, 13:53
Reviewer Update
It's one thing for a consultant to be in touch, but I still don't have the settlement letter, I lost a bond because of empty promises so I need the letter in my mailbox by close of business today