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Susan C

1 reviews | Active since Dec 2020

08 Dec 2020, 09:52

Still waiting........

Still waiting to settle my account with correct reference number........ weeks and weeks and weeks......

0
Replies (2)
DirectAxis
DirectAxis's reply08 Dec 2020, 10:32
Official
Hello Susan,  Thanks for reaching out to us. We have privately sent you the reference number and have received your proof of payment. The settlement amounts can take up to 5 days to reflect on our side. We will log for urgent closure on the account as soon as the payment reflect. Team DirectAxis 
DirectAxis
DirectAxis's reply10 Dec 2020, 16:19
Official
Hello Susan,  We have received your settlement payment and your account is in the process of closure. Please know that closure can take up to 10 business days, we will email you the paid up letter as soon as the account is closed.  Team DirectAxis