AS
Andrea S
1 reviews | Active since Jul 2015
22 Jul 2015, 20:47
Still waiting
Its now from 13:20 Tuesday afternoon & Wednesday afternoon - I want a statement and bank details made 3 phone calls already. Is there someone that is willing to help?
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Replies (1)
DirectAxis's replyOfficial
23 Jul 2015, 04:48Hello Andreahsmit,
We apologise for your experience and thank you for bringing this to our attention! We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
We apologise for your experience and thank you for bringing this to our attention! We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply23 Jul 2015, 04:48
Official
Hello Andreahsmit,
We apologise for your experience and thank you for bringing this to our attention! We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
We apologise for your experience and thank you for bringing this to our attention! We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,