Still receiving spam from Direct Axis

Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis

I received the two below messages on 19 and 20 April so why am I still receiving spam from Direct Axis.

19 Apr 2018, 8:29 2 months ago Official business reply Hello, we've made sure that you will no longer receive promotions from us. You could possibly receive one or two more letters in the post due to our scheduling process, but if you do, that'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis