CS
Chante S
1 reviews | Active since Aug 2020
02 Sept 2020, 11:06
still no feedback
After my first complaint made on hellopeter i received a response on the 28th of August stating that they will get back to me as soon as they have an update, i followed up a few times via email as well as hellopeter and i even tried calling but still no response, can someone please get back to me???? Chante Swart *** ***
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Replies (2)
DirectAxis's replyOfficial
02 Sept 2020, 13:23Hello Chante, We’ve received your review. Apologies for the unpleasant experience and delay in assisting you. We have passed your query onto our Claims support team who is currently liaising directly with Hollard on your behalf. We will continue to provide you feedback until the matter has been resolved. Team DirectAxis
Best regards,
DirectAxis's reply02 Sept 2020, 13:23
Official
Hello Chante, We’ve received your review. Apologies for the unpleasant experience and delay in assisting you. We have passed your query onto our Claims support team who is currently liaising directly with Hollard on your behalf. We will continue to provide you feedback until the matter has been resolved. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
02 Sept 2020, 15:49Hello Chante, we're pleased that a consultant has been in touch with you to clear up your concerns. If you require further assistance do let us know. Team DirectAxis
Best regards,
DirectAxis's reply02 Sept 2020, 15:49
Official
Hello Chante, we're pleased that a consultant has been in touch with you to clear up your concerns. If you require further assistance do let us know. Team DirectAxis
Best regards,