DA
Duncan A

1 reviews | Active since Sept 2016

24 Oct 2017, 13:21

Still getting spam even after opting out

Hi there,

Could you please tell me why I'm still getting your marketing spam even after I have already opted out (on 2017-08-29)?

I'm not sure where you picked up my number as I have never had any contact with you. Please remove me and all of my information from all databases immediately.

Regards, Duncan

0
Replies (2)
DirectAxis
DirectAxis's reply24 Oct 2017, 13:47
Official

Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis

DirectAxis
DirectAxis's reply25 Oct 2017, 09:37
Official

Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind. Team DirectAxis