Still Disgusted

I, in all honesty do not know who to deal with anymore. Below is a response received on Hello Peter from Direct Axis. DirectAxis's reply: 07 Sep 2020, 16:26 Hello Brigitte, We have received your review. We have tried our best to contact you to have this matter resolved. Please let us know when will be the best time to call your mother. Team DirectAxis My mom is available all day to receive calls, I would suggest someone does so urgently.I have also tried calling to no avail and furthermore there is now an Unauthorized debit amount for Covid relief loan - again not agreed to. As far as I know it is ******** to debit someones account without permission.... You do not have signed or agreed consent. As stated before she is on pension and now FNB debited an amount not agreed to. No supporting docs was ever sent. Please can someone call either my mother on *** or me directly as I handle her accounts.I am truly at my wits end. I really hope this can be sorted out without going the legal route.