AP
Andre P
1 reviews | Active since Oct 2016
04 Oct 2017, 11:52
Still debiting even though settled
This is the email that was sent on Fri, Sep 22, 2017 at 9:48 AM to ********** and still did not get a reply.
Good day
An amount of R24,177,78 was paid to you (settled) on the 14 September 2017 by African Bank. This morning, 22 September 2017, you debited from my account. Please stop the debit order and close the account because you have been paid.
Attached is the statement African Bank sent to me, if the pdf asked for a password it's ****************.
Regards
Andre Petersen
********** 770
To date i have still not received any feedback from you. Is the account closed? Let me know!!!
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Replies (2)
DirectAxis's replyOfficial
04 Oct 2017, 14:20Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply04 Oct 2017, 14:20
Official
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
05 Oct 2017, 15:07Hello, we’re pleased that everything has been cleared up. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
DirectAxis's reply05 Oct 2017, 15:07
Official
Hello, we’re pleased that everything has been cleared up. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,