Still being billed for outrageous life cover

Item: DirectAxis
Rating: 1
Author: Heinrich T

So after providing all needed documentation, jumping all the hoops etc etc I still get billed an outrageous amount for your pathetic life cover regarding my loan... i can get covered for 4million rand at the same expense you charge me for a 130 thousand rand loan???

Its straight ******** for you to keep charging me after i have provided you with the correct information and documentation that i will cover the loan at my own discretion.

Can you please cancel it? ridiculous that you think everybody will just let you rip them off with that amount, that you are obviously getting a kickback from.

Helpful (0)

Replies (5)

DirectAxis's replyOfficial

15 Feb 2018, 11:47

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis's reply15 Feb 2018, 11:47

Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Heinrich T's updateReviewer Update

15 Feb 2018, 15:18

Thanks, and my apologies. Was 99% sure that it was sent, and did not receive any feedback on previous mail.

Heinrich T's update15 Feb 2018, 15:18

Reviewer Update

Thanks, and my apologies. Was 99% sure that it was sent, and did not receive any feedback on previous mail.

DirectAxis's replyOfficial

15 Feb 2018, 15:28

All right, Thank you for the feedback.

DirectAxis's reply15 Feb 2018, 15:28

Official

All right, Thank you for the feedback.

Heinrich T's updateReviewer Update

19 Feb 2018, 09:11

Hi, seems this is a better place for communication compared to email, because you respond here. Can you please confirm that you have received the document? And that the cancellation is processed?

Heinrich T's update19 Feb 2018, 09:11

Reviewer Update

Hi, seems this is a better place for communication compared to email, because you respond here. Can you please confirm that you have received the document? And that the cancellation is processed?

DirectAxis's replyOfficial

20 Feb 2018, 11:37

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis

DirectAxis's reply20 Feb 2018, 11:37

Official