*****ing money that is not theirs

DirecAxis what a group of *******. My last payment was on 31 October 2021 and instead of taking what was owed DirectAxis took the full amount and upon querying this on 3 November 21 as to why I was told to give them 10 working days to do their recon and pay what is left back into my bank account. 10 working days went past and still no money in my account. I called them 9 times today to have the money paid back and still, no one has called me back nor made any attempt to pay my money that is owed to me back. Thus I need to warn people to be careful before they decide to borough money from DirectAxis.